What We Do
Smart Workflow and Process Optimization
An automated series of activities within an individual or networked set of processes, with specific routing, notification and processing rules matched to governance, authorizations, security policies and operational procedures
Machine Learning (ML) and Advanced Analytics
Machine Learning enables computers to learn without being explicitly programmed, producing an analytical model. The Advanced Analytics component exploits the analytical data model to present, support, or make reliable predictions, decisions and results
Automated Operations (AO)
Traditional rule-based management of infrastructure availability and performance to detect, aggregate, correlate, filter and respond to specific events, including time-sensitive triggers to schedule actions and tasks
Natural Language Processing (NLP) and Generation (NLG)
Another type of artificial intelligence, NLP is the ability to understand human speech as it is spoken. NLG produces language, prose and a narrative to support computerized speech delivered to humans
Robotic Process Automation (RPA)
A computer software robot trained to mimic the action of a human worker—a virtual co-worker. Analogous to robotic workers used in manufacturing, RPA robots access information and complete tasks as humans do
Cognitive Computing
Automated (information/insights-as-a service) systems that recommend courses of action to help a human complete a task, or decide, they don't perform the action
Artificial Intelligence (AI)
Automated systems that determine and execute a course of action based upon an analysis of information, prevailing conditions, subject matter expertise and previous experiences
Product Intelligence
The amalgamation of one or more forms of automation into a smart, hyper-personalized device, such as a smart speaker (Google Home, Amazon Echo), or smartphone (Apple’s Siri, Microsoft’s Cortana, and “OK Google”)
Cyber Intelligence
Automated systems to determine and respond to emerging or existing threats to services, caused by unauthorized access to computers, networks and organizational assets, including information
Hyperautomation Resolves Key Business Challenges
- What automation is already in place, and working/not working well?
- Where does friction lie, and where do opportunities to improve exist?
- What situations are candidates and favourable for hyperautomation, and which should be avoided?
- How can a tangible return be guaranteed and demonstrated early?
- What is the best design using a blended approach for human and automated touch?
Hyperautomation is a powerful set of thinking, technologies and capabilities. It combines human skills knowledge, activities and decision-making, with the common types of automation. It is both a source of competitive advantage and a must-have component of any digital transformation strategy.
The level of potential business value with the emerging value of intelligent automation presents opportunities never seen before.