Business Process Outsourcing
In this era of disruptive business models and rapidly changing markets, businesses need to adjust quickly to changing market conditions. Businesses lacking the flexibility to respond to changing client, vendor, supplier and partner needs can find themselves at a distinct disadvantage. As a trusted Business Process Outsourcing (BPO) provider, we partner with you to run your business without you losing the focus on increasing your market share and client base.
Our BPO services enhance your product and services and manage talent shortages while helping keep operating costs low. Now you can focus on your core business competencies with the flexibility you need to thrive in the toughest environments. We leverage our expertise in industry-specific platforms and robotic process automation to run leaner operations, boost straight-through processing, improve your productivity and help you pass on those transformational delights to your clients.
Digital disruptions, enhanced customer expectations and connected ecosystems are changing the market evolving at an unprecedented rate. Our next-generation solutions transform your business landscape for today's dynamic market.
Our Business Process Outsourcing (BPO) helps you rethink processes so can focus on your core competencies. Experience efficiency and effective gains in terms of cost savings, improved productivity and seamless workflow to drive your business forward. Benefit from our service-driven Business Process as a Service (BPaaS) approach (with on-premises and cloud-based solutions) that gives you the flexibility, scalability and agility to effortlessly adapt to changing demands.
Adapt the power of automation to enhance speed, accuracy and cost-effectiveness. Let our intelligent automation take care of your operations. Our Intelligent Enterprise Platform Nucleus optimizes repetitive tasks, reduces errors and frees your employees for strategic initiatives.
Progress with our comprehensive digital operations suite in the digital era. Leverage data-driven insights, AI and machine learning to make informed decisions, enhance customer experiences and drive overall business growth and integrate digital technologies to gain a competitive edge.
Our Services
Digital BPaaS For Health Plans
Expand beyond traditional processes to make your operations more competitive and streamlined.
Digital BPaaS for Insurance
BPO for Banking and Financial Services
Improve cash flow, lower operating costs and ensure compliance with Sarbanes-Oxley through market-leading outsourcing solutions.
BPO for Commercial Industry
Identify process inefficiencies, organise operations, improve productivity and reduce costs with industry specific solutions.
BPO for Cross-Industry
Make insightful decisions based on smart outsourcing services that boost your finance, accounting, customer service and other departments.
BPO for Healthcare & Life Sciences
Leverage our capabilities and innovative solutions to improve quality of healthcare, operational efficiency and administrative effectiveness.
BPO for Insurance
Standardise your back-office processes and manage customer-facing and front-office operations with an end-to-end services outsourcing solution.
Our key strengths
Digital transformation and cost-effective care
In new research, NTT DATA and ISG explore insights to help health plans move to a member-centric model, adapt to new technologies, acquire new skills, enhance outcomes and lower costs – all while improving services and fostering resilience.