What We Do
Discovery
Get a holistic view of your operations footprint across on-premises data centres and cloud
Service Mapping
Map the relationships between IT components and business services in dynamic environments
Certificate Management
Discover, itemize and proactively manage your TLS certificates
Firewall Audits and Reporting
Track firewall policies, monitor ownership, and perform proactive audits
Service Graph Connectors
Use certified integration partners to keep third-party data consistent
Configuration Management Database
Track the dependencies and relationships of supported IT services to maintain continuity
Agent Client Collector
Adopt and extend community monitoring checks to develop events and metrics
Event Management
Reduce event floods from monitoring tools and gain insight into business service health
Move Beyond Today’s ITSM Challenges
The ServiceNow hub allows you to group key applications and capabilities into packages that can scale with you as your needs change:
- Design and modify forms with just a few clicks. Use these forms as they are, or tailor them to meet your unique business requirements.
- Stay up to date with intuitive dashboards and in-depth reports. Deliver the visibility you need to accelerate IT and dramatically increase IT service quality.
- Accelerate service delivery with automated assignment approval and notification rules. Route user requests automatically using customizable assignment rules that only take minutes to setup.
- Make sure process standards are configured with business rules. Easily enforce your own unique business and process standards by defining custom business rules.