Use cases
See how our Digital Human has transformed customer experiences.
Introducing our AI-driven avatar to transform how citizens interact with government. It's accessible anytime, anywhere, on any device.
Eliminate interruptions through advanced microphone technology with high quality natural voice interaction, creating engaging customer experiences.
Digital humans are cloud rendered and available on any internet-connected device. They never get tired and can always provide support.
The digital human is empathetic and memory equipped. Once a customer shares something about themselves, the digital human will remember that the next time the customer interacts with it.
Digital humans know the difference between a cheery message and a serious message and will utilize facial expressions that match the mood. They can see if customers look happy, sad or angry, and respond with a suitable expression.
Digital humans use a combination of camera and microphone to ensure they listen only when customers are actively speaking to them.
See how our Digital Human has transformed customer experiences.
Digital humans create an emotional connection way beyond a standard chatbot. A digital human is conversational, responding in a natural manner, with patience, in real time. They can even provide onscreen guides and videos to help engage with the user.
Customers will engage with a digital human 24/7. They never get tired, and they’re always positive and empathetic. The digital human never forgets a face and will personalize conversations on future interactions. Each interaction is consistent and service levels are guaranteed.
The digital human creates the type of interaction that customers crave — personalized, intuitive and accessible. The digital human persona can handle a variety of inquiries, acting as a one-stop-shop for even the most complex processes, inquires or applications. From repetitive processes to a friendly hello the digital human adds business value.
Supplementing your workforce with a digital human can help your business automate operations and save costs on personnel. Digital humans effortlessly work around the clock and are never late, sick, on vacation or simply having a bad day. Every digital human interaction is performed exactly the way you expect it to be, consistently, every time. In addition, the cost of digital human workers can compare favorably to that of traditional employees.
Découvrez comment les expéditeurs et les 3PL s’adaptent au changement, adoptent l’IA et améliorent les expériences directes avec les consommateurs. Notre étude complète sur la logistique tierce partie couvre les tendances, les défis et les meilleures pratiques de la chaîne d’approvisionnement.
L'infonuagique est désormais un élément indispensable de la manière dont les organisations gèrent l'adoption de nouvelles technologies comme GenAI. Lisez les dernières réflexions de nos experts sur l'infonuagique.
NTT DATA pense que l'avenir est façonné par ceux qui agissent. Joignez-vous à nous pour transformer les entreprises qui transforment le monde.
Nous transformons les entreprises pour assurer leur succès, bouleversons les industries pour le bien et façonnons un monde meilleur pour tous. Découvrez pourquoi nous nous classons dans parmi le 1% des meilleurs fournisseurs TI dans le S&P Global Sustainability Rating.
NTT DATA est reconnu pour la deuxième année consécutive par India Workplace Equality Index et Human Rights Campaign aux États-Unis et au Mexique.
Lisez la troisième partie de notre série sur la durabilité et découvrez comment la numérisation peut aider à relever de grands défis.